Please note that information on this page could change
without notice, at any time.
If you are financing or leasing through Ford Credit and
are in financial distress and looking to defer payments, please do not call us,
we cannot assist you. Please visit ford.ca/finance and log into your Account
Manager. You will need your Ford Credit account number. Once in your account,
find the SERVICES section and select “Payment Extension” or call 1-800-567-2426
to speak with a Ford Credit representative.
Please regard the following measures in place at our
store, effective immediately, until further notice:
- Sales
Department open by appointment only: Our sales department is closed to
walk ins and all appointments must be booked; however we are still
available online 24/7.
- Pick-up
and drop-off for Service: Our service department is closed for entry.
We are accepting drop-offs or using our pickup and delivery service only.
We are able to pick-up and drop-off our customers vehicle anywhere in the
local area FREE OF CHARGE until May 31st.
- Essential
employees to wear and change disposable gloves: Our employees that
interact with customer and/or their vehicles will be wearing disposable
nitrile or latex gloves and change them frequently.
- Vehicle
sales (deliveries) to be sanitized and quarantined : After the test
drive of a vehicle, we will sanitize and quarantine the vehicle along with
the keys for 72 hours before we will allow it to be taken out again.
- Vehicles
serviced to be sanitized: Each vehicle serviced at our location will
have all their major touch points of contact sanitized upon entry into the
shop and once again when the service is completed.
- Service
to be refused to symptomatic customers: We will refuse service to
anyone that exhibits any symptoms of COVID-19, which include but are not
limited to: dry cough, breathing issues, fever, lethargy, shortness of
breath. We also kindly ask that if you are sick with the flu or common
cold that you stay home until your symptoms are gone.